Feedback from previous guests about their experience
84%
liked the resort and would come back again
Beautiful water views
Delicious dining options
Difficult navigation
Room decor slightly dated
8.4/10
Great
Rooms
7.6
Location
9.6
Service
8.4
Dining
7.8
Guest reviews
8.4/10
based on 8 reviews
8.5
8.5/10 based on 8 reviews
John
United States,
January
2025
8.6/10
Staying at this hotel in Wuzhen was a fantastic experience. The location right in the heart of the water town allowed us to explore its beauty late into the evening and early morning. The room had a charming traditional style, and the staff were attentive and accommodating. However, some pieces of furniture in the room felt a bit outdated, and the dining options could benefit from a wider variety. Overall, it was a great value for a comfortable and unique stay.
Rooms
8.0
The room had a lovely traditional Chinese style with a comfortable four-poster bed and beautiful views over the canal. It felt like a little house with its own sitting area, although it could use a bit more furniture for better use of space.
Service
9.0
The service was attentive and kind; the staff anticipated our needs and made our stay more enjoyable.
Location
10.0
The hotel has an amazing location right on the water, making it so convenient for sightseeing and exploring the charm of Wuzhen.
Dining
7.0
Dining options were decent, with a good breakfast spread, but I would have liked to see more variety in the selections.
Facilities
9.0
The hotel had modern facilities that were well-maintained, and the public areas were recently renovated.
Karen
United States,
January
2025
8.4/10
Staying overnight in Wuzhen is definitely the way to go if you want to truly enjoy this enchanting watertown. The hotel is nestled along the water, allowing you to explore in the quiet of the evening and early morning. The level of comfort was pretty good, and the dining options were tasty, though I wish the breakfast spread had a few more choices. Plus, navigating to the hotel from the entrance can be a bit tricky without the shuttle, which is something to consider when you arrive.
Rooms
9.0
The rooms were traditional in style but very clean and comfortable, featuring lovely views over the canal. The bathrooms were nice too.
Service
8.0
Service was attentive and aimed to meet our needs, making our stay enjoyable.
Location
10.0
The hotel’s location right on the water is perfect for delving into the heart of the town and its history.
Dining
7.0
Dining was quite enjoyable with good options for both dinner and breakfast, although a wider breakfast spread would have been great.
Facilities
8.0
The hotel had solid amenities, contributing to a comfortable stay.
Dennis
United States,
December
2024
8.2/10
Staying in Wuzhen Water Town overnight is truly an experience, allowing you to explore the serene beauty of the town without the daytime crowds. The hotel combines modern amenities with classic Chinese architecture, making it a unique place to stay. The room was cozy and felt a bit dated, but overall it was comfortable. While the dining options were delicious, it’s worth noting that the hotel’s location can be tricky to navigate without assistance. However, the shuttle service made the arrival process smoother.
Rooms
7.0
The room was comfortable with traditional Chinese-style decor, including a lovely four-poster bed. Although the space felt a bit cramped, the views over the canal and the cozy seating area added charm.
Service
9.0
The service staff was attentive and responsive, ensuring a pleasant stay. They anticipated our needs well, which made the experience enjoyable.
Location
8.0
The hotel is right on the water, providing a beautiful and tranquil setting that's perfect for exploring the town at night and early morning. However, finding your way there on foot can be difficult.
Dining
9.0
Breakfast and dinner were both delightful, with a good variety of options that were fresh and tasty.
Facilities
8.0
The hotel offered modern facilities and a pleasant atmosphere, making our stay comfortable and enjoyable.
Beautiful water views
Difficult navigation
Phillip
United States,
October
2024
8.4/10
Staying in this hotel offers a wonderful experience with its unique setting in Wuzhen water town. I loved how I could explore the town both late at night and early in the morning, making it feel like the town was all mine. However, the rooms felt a bit tight, lacking extra space for furniture. Overall, the hotel's atmosphere and dining made my stay enjoyable, despite a few minor drawbacks.
Rooms
7.0
The room had a lovely traditional Chinese style with comfortable beds and views overlooking the canal. However, it was somewhat crowded and could benefit from more furniture.
Service
8.0
Service was attentive, as the staff quickly cleared plates and were eager to help, although improvements in their overall service attitude could enhance the experience.
Location
10.0
The hotel is spectacularly located right on the water, making it convenient for sightseeing and giving a genuine feel of the town.
Dining
8.0
Dining was quite enjoyable, with a decent breakfast spread that was fresh and tasty, definitely a highlight of my stay.
Facilities
9.0
The hotel features several good amenities, including beautiful public areas that were recently renovated and well-maintained.
George
United States,
October
2024
8.4/10
Staying overnight at this resort in Wuzhen was an incredible experience, allowing us to explore the town without the daytime crowds. The hotel’s charm lies in its unique setting within the water town, offering beautiful views and a taste of classic Chinese decor. The facilities are modern and well-maintained, although the room felt a bit cramped. Dining options were delightful, although service was sometimes a bit rushed. Overall, it was a memorable stay, emphasizing the beauty and ambiance of Wuzhen.
Rooms
7.0
The room was nicely decorated with a classic Chinese style, although it felt a bit cramped for space. We had a lovely balcony overlooking the watertown, which added to the experience.
Service
8.0
Service was generally good with attentive staff, but sometimes it felt a bit rushed, especially during peak dining hours.
Location
10.0
The location is fantastic, nestled right in the heart of Wuzhen, allowing easy access to the town's highlights and lovely views of the water.
Dining
8.0
Breakfast and dinner were both enjoyable and had a good variety, though I wish breakfast had a few more options.
Facilities
9.0
The resort had modern amenities and well-kept public areas, which contributed to a pleasant atmosphere.
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